Is there something you have been wondering for a while? Below are our most frequently asked questions. If your question is not below, please feel free to contact us.

Frequently asked questions:
How do I arrange a measure and quote for my house?

That's easy, we are your local Dominator Dealer, covering the top of the South. Please feel free to contact us.


Should I use a professional installer?

At Dominator, we firmly believe that the installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts; its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door. One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door. Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.

I want to replace my old door, but don't know how to dispose of my old one. Will my Dominator dealer take care of that?

We can safely remove, and take away your old door after the new door is installed, for a small additional fee. Discuss this with our salesperson when you get your estimate on your new door.

Are all door sizes available?

Yes. Dominator makes residential doors in widths beginning at 2000mm up to 6600mm. We can make any width in between, in five millimetre increments. (Note - not all models available in all sizes)

Do I need a lock on my garage door?

If an electric garage door opener has been installed on your door, it may not be necessary to have a lock. Newer electric openers function as the lock, making it unlikely that an intruder would be able to lift your door from the outside. If you have an older opener, check to see if your door can be lifted from the outside. We do not recommend that you install a lock with an opener, because someone accidentally may try to automatically open the door when it is physically locked, possibly causing damage. You should consider a lock if you do not intend to have an automatic opener.

Safety and Maintenance
What type of care and maintenance is required for my Dominator door?

Click here to view our door maintenance instructions.

An important precautionary measure
Deactivate your electric garage door opener every three (3) months by unplugging it. Operate the door manually in order to determine how easy it is to open. Remember that an electric garage door opener is only meant to work as a substitute for human strength. You must therefore avoid placing any unnecessary strain on it. If the door is hard to open when operated manually, get in touch with a Dominator Dealer. This sort of problem may result from a decompressed spring, a warped track, or a loose cable. If so equipped, it is a good idea to check the photoelectric protection system as well to make sure it is working properly.

Where can I buy garage door spare parts?

We carry a wide variety of garage door parts. Please feel free to contact us.